Terms of Use

Last updated September 11, 2026 · These terms are the End User License Agreement (EULA) for Handrail.

Handrail is made by Midpoint Software Group ("we"). By using the app you agree to these terms. If you don't, please don't use it.

What Handrail is

Handrail helps you keep track of work shifts, leave-by times, and paperwork. It is an organizing tool. It is not medical advice, legal advice, or a substitute for reading your own documents. The app's readings and answers are generated by AI and can be wrong — check dates and amounts before you rely on them. You are responsible for what you do with them.

Your account

You need an account to use Handrail. Keep your password to yourself and tell us if you think someone else has it. You must be 13 or older. You can delete your account at any time from Settings.

Handrail Pro

• Shifts, leave-by alarms, the prep timeline, essentials, and Reset are free.
• Handrail Pro unlocks capture reading, "What am I forgetting?", and Ask Handrail. A small number of free reads are included so you can try it.
• Pro is an auto-renewing subscription: $4.99 per month or $29.99 per year (prices may vary by region and are shown in the app before purchase).
• Payment is charged to your Apple ID account at confirmation of purchase. The subscription renews automatically unless canceled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends. You can manage or cancel in your App Store account settings. Refunds are handled by Apple under its policies.

Acceptable use

Don't use Handrail to store or process material you don't have the right to, don't try to break into other people's data, and don't reverse-engineer or resell the service. We may suspend accounts that abuse the service or the AI features (for example, automated or excessive requests).

Your content

What you capture is yours. You give us only the permission needed to store it, read it when you ask, and show it back to you. See the Privacy Policy for how it's handled.

Availability and changes

We try to keep Handrail running, but it's provided "as is" without warranties. We may change or discontinue features. If we ever shut the service down we'll give reasonable notice so you can export your data.

Limitation of liability

To the fullest extent the law allows, Midpoint Software Group is not liable for indirect or consequential damages, or for missed shifts, missed payments, or losses that come from relying on the app. Our total liability for any claim is limited to what you paid us in the twelve months before the claim.

Apple

These terms are between you and Midpoint Software Group, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for any claims about it. Where these terms are silent, Apple's standard EULA applies.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, USA.

Contact

Midpoint Software Group · hello@myhandrail.me